Agency FAQs

What are the terms and conditions for accepting coats?
We’re a pretty simple organization with one rule – coats must be given FREE to recipients, without discrimination

How does our Agency get listed on the web site?
Completing the Register Your Agency form allows us to list your Agency on our website. When we receive the information, we will review it for accuracy (spelling and typos are our major concern) and to verify that you agree to our terms. Once approved, an e-mail will be sent notifying you that your Agency is now listed.

Is there a cost or fee to be listed on your web site?
Agencies are asked to make a $25 contribution to help One Warm Coat support coat drive organizers across the country.  Agencies unable to contribute may request a complementary listing.

Are we guaranteed to receive coats?
Our main activity at One Warm Coat is to support coat drives across the country – each of which is organized by a local individual. We cannot know ahead of time if there will be a coat drive to support your Agency. We are here to let Organizers know about your need.

What do we do if we receive too many coats?
If at some point during the Fall & Winter collection months your Agency can no longer receive coats, send us an e-mail at Agencies@onewarmcoat.org. We will “hide” your agency so that it not longer appears on the Agency Locator. We will NOT delete you from our database. Your information will be retained and we will display your agency again next year.

What if the coats are not usable?
Organizers are to collect clean, gently used coats. We have found that over 95% of the coats meet this standard. If you receive coats that are unusable, we ask that you dispose of them. If more than 25% of the coats are unacceptable, please contact us and we will be in touch with the Organizer to determine WHY this has happened.

Will you use our information in any way?
We will send you email messages and newsletters from time to time. We will NOT forward your information to any third party or sponsor.

How do we get out of the database?
If you no longer wish to receive coats through our project, send an e-mail to Agencies@onewarmcoat.org and we will remove you from our listing.

We need to change/edit/correct information.
If there is a change of address or personnel, just send us an e-mail and we’ll make corrections: Agencies@onewarmcoat.org.

Can we ask for additional donations or contributions?
We ask that you NOT make solicitations for cash contributions. Organizers may volunteer time and additional items to assist you in your mission – and they may indeed make a financial contribution, but we ask that you NOT confuse One Warm Coat’s mission of providing FREE coats with a financial implication.

Can we use the One Warm Coat logo?
Our logo is available on the web site for your use in publicizing or promoting the coat collection or distribution process. We always enjoy receiving copies of articles, press releases or photographs.

AN IDEA FOR YOUR SUPPORTERS OR VOLUNTEERS

Please let your supporters and volunteers know about One Warm Coat. Perhaps they can organize a coat drive on your behalf at their place of business, school or house of worship.

Our website has tools and resources to organize an easy and successful coat drive.